Richard Miller

Richard Miller

Owner, Senior Move Manager

Presented with difficult transition challenges within his own family, Richard took the lead for his grandparents and parents downsizing projects and soon realized there was a significant need for transitional services for other families facing similar challenges. He started Smooth Transitions of Central North Carolina to provide a truly meaningful “full scope” service specializing in the senior market and also serve empty nesters, people with Disabilities, Divorces and others struggling with life transitions.

Richard has over 25 years of leadership and management experience within the healthcare, photography, biometrics, patient safety and security space. He has always been drawn to environments that serve others. He is a highly regarded as a dynamic leader and project management expert with a proven track record of success. For the past 15 years Richard has led at the executive level for organizations that primarily serve hospitals across the United States in Vice President and Director level roles. Most recently and prior to starting Smooth Transitions of Central North Carolina Richard worked closely with the National Center for Missing Exploited Children.  

Richard brings his wealth of knowledge, management and technical expertise to provide a much-needed full turnkey transition service to our community. Richard has a passion for working with those in need by bringing exceptional interpersonal and technological skills to solve challenges that ultimately exceed client expectations. Richard is a proud member of the National Association for Senior Move Managers, A Smooth Transitions Licensed Business Owner and North Carolina Licensed Auction Firm Agent. He is trustworthy, warm, caring and possesses a servants heart that courageously attacks any challenge put in front of him for the better good of his client and team members. When not working you will find him spending time with his loving wife and 4 children.


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Hi Richard,

Sorry for the late feedback. Pete & I just wanted to thank you for telling us what you were going to do and doing what you said. The Smooth Transitions team came in to our sisters home. As estimated they completed the work in less than three days and during their work found a stamp collection we completely missed. Everything that could be donated was and they provided all the paperwork. The home was emptied, cleaned and pictures were sent upon completion. Thank you and your team for a great job!


Dan & Pete N /

Dan & Pete N

 

 

Richard and Karen are the people that make Smooth Transitions a wonderful company. My 91 year old dad and 87 year old mom decided it was time to let go of their beautiful coastal home of 22 years. Although we were out of their usual jurisdiction(3 hours away on the coast), they worked with us. Helped us find a mover,a storage space in Raleigh.
They most especially helped us with downsizing our space by measuring furniture and giving us a virtual floor plan. They are kind and truly genuine people. The true beauty of their work was revealed when we arrived at our new home exhausted after all the packing to find the new apartment beautifully set up. Pictures on the wall. Beds made. My Skeptical dad was amazed and grateful. Thank you Karen and Richard for helping us make a truly smooth transition in a difficult emotional time!


 

 

Hartsell T /

Hartsell T

You guys are terrific! Thanks so much for everything!

Jackie L. /

Jackie L.

Karen and Richard, 

     The move was perfect and I will definitely refer your business going forward!" 

Jodi P - Community Director /

Jodi P - Community Director

 

We're in our mid-80's and could never move ourselves. Richard,, Karen and team took over all the laborious stuff involved in downsizing and moving us into an assisted living home. It was a very "smooth transition" and when we arrived in our new digs we were ready to go. We are thankful for this team of caring people that have gone the extra mile.

 

John B /

John B

 

 

I can not say enough good things about Richard, Karen and Smooth Transitions. They were a lifesaver for my Mom and myself when we had to quickly downsize and move her. Their attention to detail was only matched by their kind and caring manner working with my Mom during a stressful time. I would highly recommend them and have given them rave reviews to all my family and friends!  

Liz K /

Liz K

I first met Karen when she began volunteering at the White Oak Ecumenical Outreach Ministries 10 years ago. She exerts exceptional energy and drive with maturity and judgement of a settled professional. She listens and accommodates in the best possible ways available. Her kind heart and thoughtfulness is superior while keeping everyone's dignity intact. Her undeniable faith lets her inner light shine.

Lorrie F. /

Lorrie F.

Words can not express our deep affection and appreciation for the great job you did to make our "transition smooth." You are very well organized and know all the right people to call. And very compassionate. I hope you don't mind, but we have adopted you as a member of the family.

Patrica M. /

Patrica M.

All in all, this has been a lot easier than I thought it would be. Certainly we couldn't have done it so smoothly without your assistance.

Susan and Cameron T. /

Susan and Cameron T.

Thank you to Richard and team for taking care of getting my Mom moved into her new home. It took a lot of stress off the family!


Walt H /

Walt H

 

This team of professionals made our move amazing! Everyone was patient and family-oriented. They helped our family sort through everything we own, safely transport and unpack/situate our items in our new home and did so with care and respect. My team treated us like family and I appreciate all their hard work & effort as they essentially made everything go so smoothly that it was effortless. Thank you 😊


 

Wendy and Tim M. /

Wendy and Tim M.

Richards' calmness under pressure, logical and innovative approach to problem solving was undoubtedly a major contribution to the success of the project.

William W. /

William W.